Leading One of America's Top Children's Hospitals: Matthew Love, CEO
About this episode
Sergio Tigera sits down with Matthew Love, President & CEO of Nicklaus Children's Health System, to discuss what it takes to lead a pediatric healthcare organization. Matthew describes his path from engineering student at Ohio State to healthcare executive and the lessons that shaped his leadership philosophy. They also cover the partnership between Nicklaus Children's Health System and Florida International University, leadership under pressure, organizational culture, burnout prevention, succession planning, and the future of pediatric healthcare in South Florida.
Topics for leaders
- Building a high-performing organizational culture
- Leadership under pressure and lessons from failure
- Preventing burnout
- Succession planning
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Transcript (auto-generated by YouTube; may contain errors)
For adults, it's one thing, but then you're [music] caring for people's kids, and there's something really special about it. >> Two organizations [music] coming together for the same purpose, right? What what is more special than that? >> Well, as you were just saying that, you know, I don't know if you saw, but I just got the chills again. >> And welcome to Game Changers live from our home studio here on the campus of the FIU's College of Communication, Architecture, and the Arts. I'm your host Sergio B Heredia, and I have a very special guest with us today, Mr. Matthew Love. He's the president and CEO of Nicklaus Children's Health System, one of the leading providers
of health care for children in the US, and we're very, very proud to have him, you know, leading this organization in our community because South Florida deserves, uh, you know, first-rate health care for our children. So, thank you, my friend, for coming. Let's start off a little bit and tell us a bit about your history because, you know, before you were CEO, who was Matt Love back in college? And what did you study? We talked about a little bit about your your technical, uh, uh, education. So, tell us a little bit about that. >> Yeah, good morning, Sergio. Yeah, great to be here. You know, when when people, uh, start asking me, you know, "Well,
who was Matt Love before he was CEO?" you know, I I say, you know, "He's the same guy that I am today." You know, you you you think about growing up and all the experiences and who makes you, you know, those that make you what you are today, right? Um, and so, you know, I I grew up in the Midwest, you know, uh, Ohio State I went to Ohio State University, engineer, process engineer, spent my summers, you know, just like any other kid playing outside, you know, swimming in the lake, and and just having a great time. Uh, and you know, and you just, you know, when you grow up in the in the Midwest
and you spent my entire life there, it it's almost a framework, right? I didn't know much outside of the Midwest until I I moved around a little bit and said, "Wow, you know, there's there's there's, you know, the Mid-South and Memphis, and then there's Florida, so South Florida, Miami. Um and really just, you know, all those experiences just, you know, make makes a person, um you know, over time. >> Yeah, the living in the Midwest, if for those of you who haven't lived there before, it's a really nice place in the country. I I lived there for about 3 years and uh you know, the culture is different obviously from down here, but very wholesome,
very nice uh quality of life. And so, tell me a bit about >> Yeah, it's a great place, right? It's a great but so so so South Florida, so it's Miami, right? There there there's no place like Miami. You you came obviously you came home, so uh so sorry to interrupt you. >> No, no, but it was like, you know, the environment shaped you. Tell me about some of the some of the people that shaped kind of your your upbringing, your culture, your view on life and leadership. >> Yeah, you know, so growing up I was actually I'm a twin and so, you know, people you know, you talk about that and >> So when
you call in sick, you get your your your stunt double to come in and work for you. >> He comes in, he comes in and people are like, "Wow, he this guy is a lot different than the guy that was here yesterday." Um but on all seriousness, you know, but it's like, you know, having, you know, a friend around all the time. You know, people ask me, you know, do you do you think like him? Do you feel what he feels? And you know, if you think about spending every single day with someone for, you know, 18 20 years, you do start to to, you know, do the same things and and and what not
just because you're with them all the time. So I I was fortunate to have him and I have an older sister just uh about a year older than I and then my mom. Uh my mom um became single uh parent shortly uh after we were born and um she was really a staple, right? Back in the days, back in the '70s, uh she was a high school teacher. And you know, those those are tough jobs. Um and having three kids, being, you know, a couple hours from from her family and what not, and it was really just, you know, the focus around family, the focus around dedication, completing things that you start. Um I recall
vividly my mom would always say, you know, I I was like any other kid, you know, you'd start a sport and, you know, a month or two into you're like, this is this is horrible. Why am I going to practice? It's, you know, it's cold out in in the north uh and baseball in the spring and you're like, why am I doing this? And she's like, "Matt, you started it, you got to finish the season." And then we did it all over again the next year, right? Um and so to me that that was a big piece of growing up around, you know, you got to finish what you start. >> Mhm. Yeah, I I
tell my son the same thing. He started with baseball and then he's like, all right, I'm done with baseball and I'm going to move on to soccer. And then he's like, you buy him all the jerseys and then okay, I'm done with soccer. I'm going to move to basketball now. I'm like, okay, I'm not buying anything >> [laughter] >> until you know. And so, um you know, having having gone to college in the Midwest, I know you went to Ohio State, The Ohio State, excuse me. Make sure I get that right. And I did your MBA there. Was there a defining moment or moments in your life where you you that really changed the trajectory
of your life? A kind of a game-changing moment in that in that time period. You know, a lot of things, you know, a lot of things can happen really fast when you're young, right? And you actually don't realize until you get older and like, wow, what what really happened in those two years? And there's a lot, right? You know, birth of kids, changing of jobs. So I've been blessed. I have two wonderful kids. Um they're grown. Um they're both healthy. Uh but we did have a little episode, you know, with my daughter when she was like a couple of years old when she got sick and had to go to a community hospital uh near
near where we lived. And I walked in um after leaving uh University Hospitals down in Cleveland, drove like crazy. I had a little episode uh you know, where they uh you you almost passed out where your your verb contracts and it makes you feel like and it's a safety mechanism because of the the the stress. Um and I I into the to the room and there's no other kids there. Right? It was just her on the floor. Um again, cuz it was an adult hospital taking care of kids. And so, they transported downtown to Rainbow Babies and Children's Hospital. And at that moment, you know, like, you know, this is different. It's different here than
it is in other places. And so, um it took me a little bit longer to get back into pediatrics, but that defining moment around, you know, kids aren't just little adults, right? They're kids. They get sick really fast and they get better really fast, which is which is great news. But, I remember that to this day um around just the different feel when you walked in. Um and so, like most folks, right? The kids can change our lives. And to me, that was one one big component of it. >> Yeah. Now, in in these leadership positions, especially with children, you have a tremendous amount of responsibility. Almost because, you know, for adults, it's one thing,
but then you're caring for people's kids. And there's something really special about it. You must feel that weight, you know, that honor, but it's also a burden, too, right? Because it it's those are people's precious children that are in your hands. And so, what is that like as a leader? >> Well, as you were just saying that, you know, I don't know if you saw, but I just got the chills again. Cuz, you know, when you when I take a step back and think about kids, and whether it be, you know, education, you know, the socioeconomic components, health care, um and and I know it sounds kind of corny, but, you know, health care uh
I mean, kids are our future. Right? And so, you know, when I when I think about the Children's Hospital, um Children's Hospitals across the country, Nicklaus Children's specifically, and the impact that we're able to have on those those kids and those families, um there's nothing better than that. Um you know, I I I love it. You know, when [snorts] I go to bed at night, I I often reflect on, you know, what I what I did that day, what I saw that day, what the folks in the hospital did that day, um what the emergency department did. I mean, it is really a special place. If you haven't had the the the privilege or the
opportunity to be in a children's hospital, great. Right? We don't want you in there if you're if you're not sick. If you're sick though, you know, there's no no better place than a children's hospital. So, it gives me, you know, great pride, great privilege, but it's also pretty humbling. >> Mhm. >> You know, as I said a few minutes ago, you know, I my kids have relatively been healthy, my grandkids are healthy. And when you walk through the hospital, there are a lot of sick kids. And parents want to do the right thing. They, you know, they bring they seek the best for their kids. Um but when you walk through the hallways, you know,
it can be it can be kind of tough some days. >> Absolutely. Absolutely. And as a matter of fact, like I was mentioning, our our son had adenoid surgery here at at FIU's ambulatory center, which was phenomenal. My nephew was on a cruise and was getting really sick and really ill. They didn't know what was wrong. They went to the hospital and down in Homestead, and they said, "Okay, you're you're diabetic. We we got to fly you over." So, they airlifted him over to Nicklaus Children's, and now he is in phenomenal condition. I mean, thanks to thanks to you guys. So, I think you've been able to touch the like countless lives cuz not only
the child, but all the people around them that get affected by the fact that they're okay. You know, that you're able to help them. So, I mean, there's probably not a person in South Florida who hasn't been touched in one form or another by Nicklaus. >> Yeah, you know, one of the things I love when I'm out talking, you just mentioned two encounters right here here this morning. You know, so, we actually looked at some of the data. You know, as as a data person, right? Four out of five kids in Miami Dade have touched our organization in some form or fashion. Um and so, that doesn't, you know, count um, you know, aunts and
uncles and and the community network that that is really, you know, a a gem here in South Florida. So, yeah, everywhere I go, someone knows somebody who's been to to to Nicklaus Children's, you know, over the last what, 70, 75 years that we've been around. So, it's it's it's a it's a gem uh, gem of an organization here in South Florida. >> Absolutely. My kids, I'll tell them I'm trying to teach them about setbacks and losing, right? Because a lot of kids they don't want to lose. Um, but that there's a there's a lot of learning, right? There's there's diamonds in the in in losing. You probably the biggest lessons in your life are learned
when when you have setbacks and challenges. Tell me about a time when you've had a, you know, a a challenge or setback that really taught you something, you know, profile or something that's impacted you over the over the years. >> You have I'll go back to to early in in my career where, you know, like a lot of folks, you know, um, you don't know what you don't know. And so, I was working really fast, really hard. Um, thought I was doing all the right things, you know, I was doing some analysis on some project that I was working on. And, you know, I I I worked on all weekend. I stayed up late uh,
during the week and, you know, I was really proud when I gave it to my boss. And I'm like, "Hey, you know, this this this is, you know, and and it looked great at at everything that And, you know, she she took it and she read it and and uh, we presented somewhere and and during the presentation though, there there was a math error. Um, uh, on on one of the on one of the charts. And of course, my boss was was wonderful. She we, you know, wasn't called out in the meeting or anything like that, but afterwards, right? This is where I really and and you hear it all the time, right? Uh, praise
in public, punish in private. Um, I remember that conversation to this day um, around how important it is, especially when you getting up in front of folks and sharing information, uh, that you double check it, you triple check it. Um, and it was a simple mistake, right? It was early days of Excel. Um, you know, unlike today, right, where there there's a lot of things are automated. Um, and so, you know, I kept going, I mean, that was a stupid mistake. And it was because I was rushing. Um, I was focusing on, you know, some of the wrong things, right? I was trying to go fast, get it done. I thought the value was the
amount of time and how quickly it got done. And it turned out, um, that's really not the value, right? It it's got to be the product, the quality product. Um, and then the conversation around around what it was, uh, showing us. So, I remember that to this day. I, um, I carry around one of my calculators, and when I put in, you know, when I do graphs now and charts, I double check it with my calculator. Um, and it's just just to check it because it's just that component around, again, slow down, right? Be patient. >> There's trust that gets developed when you're accurate with things, right? They can trust you that that everything is
is right. So, as you, you know, you've held a number of positions at different hospitals over your career, progressively, you know, higher in in the CFO type roles, and then director, managing, and so forth. A lot of people when we move up, we feel that sense of imposter syndrome, where it's that, you know, publicly, you're good, yeah, you're ready to take charge, but everybody has those kind of doubts, right, that creep in, uh, as they move up in their careers. What, you know, was that was that ever present for you? Did you ever doubt yourself? And then, how do you make the switch to say, "Okay, no, get out of that mode of thinking. You've
got this, right?" Tell me a little bit about that as you moved up. Yeah, you know, I think everyone experiences that throughout their career, right? If if you don't, you're not growing. Uh, you know, we weren't born into these leadership jobs, right? We we we have to earn them. And so, there's always a time where you when you think about doubt, but to me it's more about finding the right time. Right? Is it is it today? Not you know, or is it yesterday or or or in a month or two? Um and I and I think, you know, as you as you move through an organization, move up through the organization, um making mistakes is
okay. Um as long as you're not taking care of kids and something bad happens on the clinical side, right? I'm talking from the administrative perspective. >> Um it's okay to make some mistakes uh along those lines. You know, I I think back when I was an operator and and even within finance, um you know, if I was 98, 99% right, you know, I worried about that 2%. >> [snorts] >> Right? Oh my goodness, I'm going to make you know, what does that 2% mean? Lawyers do this all the time and you know, they call it malpractice on the one or two percent. Uh but as leaders, you know, and and this was really some advice
I got from my current board chair, Jared Davis. Um Matt, if you're right 50% of the time in what I'm doing today, that's success. >> You're winning. >> You're winning. >> Right. >> And so, it's really this mentality of when when can you shift from thinking, you know, 98, 99% is is really the bar versus you know, something less than that because you're trying things and you're failing and then you're adapting and then you're changing and then you're doing it again. Right? That's really the the the va- the value of leadership. I was reading over the weekend some some article and it talked about the you know, the feeling of being ready. Right? But ready's
not a feeling, right? It's a decision. And so, that really in my mind helps it put into perspective, right? It's it's you can't feel to be ready. It's um the decision is go or not go. And at some point, as soon as you start realizing that, I think that that switches in your mind and being able to say going from um doing things to actually leading people and leading organizations. >> Mhm. >> And and being prepared for that, right? Like you said, being prepared is is going to give you that green light of being ready. Now, the organization it like you said, it's not like a law firm. Yeah, sure the law firm could be,
you know, sued for malpractice, but the employees don't have the stress and the responsibility of people's lives in their hands as much as you guys do. And so, I think working in an in any kind of hospital environment has a certain standard of of just everyday stress, especially if you're in the OR, uh you're in the emergency room, you know, things like that. How do you How do you keep people feeling good and not being over just overly stressed out over capacity? How do you create that sense of of well-being in such a high-intensity environment? >> Yeah, you know, you know, in health care and other places, you know, that that's the that's the burnout
that we talk about. Um and, you know, one of the the best things to fight that um is around culture. And so, listening to folks, um trying to observe when folks start to get to too close to that to that burnout phase. Um and Nicholas is right, we have we have a great great culture. Um and we do a lot of things just like any other organization. We, you know, we measure it and um you can also see it through the data in terms of turnover and retention. Um and when you start seeing, you know, some of the best results that uh you know, in the state or in the country, you know things are
going in the right direction, right? There there will be pockets. Um you know, working as a nurse or a doctor in on the pediatric cancer floor, that's a tough job. >> Yeah. >> Right? Um because we know what, you know, some of the outcomes that unfortunately happen. Um working in the ED is a tough job. And so, you know, these these nurses, these doctors really chose pediatrics for a reason. Um and I truly believe that our nurses and our doctors and our support staff really have a calling to take care of kids. Um, you know, it is not the same culture in other um, adult organizations. And not that that's bad, right? I'm not saying
that at all. Um, but taking care of kids and, you know, from the moment that that you walk through the doors, you know that you're going to take care of kids. And it's someone's son, it's someone's daughter, someone's niece or nephew. Um, there's a special calling to that. So, I do think there's a piece of that that is just inherent to to children's hospitals. You know, as a leader, you know, I got to make sure that we're doing all the other right things, right? We we we encourage folks to take time off, uh, you know, great, you know, vacation packages, benefits, all the things that that you normally would. Um, but it's also around listening
and being present, you know, in the hallways. My board, I'm very fortunate in my board does uh, rounds um, and the staff love to talk to them. You know, I do rounds, the executive staff do rounds. And so, it isn't an organization where we're sitting in a corner office somewhere and people don't know who we are. I think that helps with with deterring this this burnout. >> Hey, hey. So, we're here on campus at FIU and Nicklaus is doing some amazing things with FIU in partnerships. Tell me all about that. Tell our listeners about what's happening right now. >> Uh, so I thought you would never ask, you know. So, you know, FIU, I'm here
on campus. I drove this morning, I saw all the kids walking around. I know it's summer break, but there's still there's still quite a few kids uh, kids here on the campus. And so, you know, as as a children's hospital and as a university, you know, two organizations coming together for the same purpose, right? What what is more special than that? And so, you know, I want to thank uh, former President Jessell and current President Nuñez. I mean, they really signed on to this vision around how do we create something special in Florida uh, in South Florida for for the kids that we take care of. And so, you know, it's it's you know, we're
going to we're taking the best of Nicklaus and the best of FIU um and putting those two together to create a pediatric academic um health center that doesn't really exist today uh in anywhere really in the entire state. Not what we're building. So, great recruitments, great programs, um investing in research, investing in our education programs. Uh I keep reminding people, you know, we're we're less than a year into this. Um and we've already done some great things. Um but really the best is yet to come. And and again, through through the leadership here at the university and at Nicklaus, um I I see there there's endless possibilities for pediatric health care. >> Absolutely. It's going
to continue making such a such a big impact. I'd love to see two leading organizations in our community, you know, coming together for the good of the community. And so, tell me a bit more. Let's go deeper there in terms of all you know, the staff and how that's going to play out with them, you know, with FIU and how's the tell everybody a little bit about that. >> Yeah, so we have a a great relationship around um across a couple colleges. You know, we hire a lot of nurses. Um you know, we we love FIU's College of of Nursing. Um a really good, you know, a part a pipeline for our for our nurse.
I know we've done a lot of work there. The College of Medicine also is is fantastic. Um you know, Dean Sandan, um we've been working on a couple of recruits. And we're we're actually really proud of one that we did um in the last uh four to five months in uh pediatric heart surgery. Um Dr. David Calfer from New York, um he repeats all the time to me that he would not be in South Florida unless it was for FIU and for Nicklaus. So, he actually brought one of his research grants with him um NIH-funded uh a grant uh that's already here um on the campus in the labs, hired people doing some things really
really cool things. Then he's also doing some wonderful things on the on the clinical side. Talked to him on Thursday or Friday of last week. There are now 18 kids that have stayed here in Florida for surgery that would have gone to the Northeast since September of last year. Think about that. 18 families that didn't have to travel, parents that didn't have to travel, miss miss more work, do do all the disruptions that that it takes when you pick up and and you have to seek care outside of of of Florida. So, when I take a take a step take a step back and think about that, right? Um and that's when I really get
thankful to to Dean Sandan and President Nunes because without that that this affiliation, something like that would not have been possible. Um and we have more of those to come. And that's really the exciting part. >> And there's doctor shortages in I guess across the country, also in South Florida, but that that'll help recruit uh top-tier talent to South Florida because of that relationship, right? >> Yeah, yeah. The the the pipeline that I think we've created here um all the way from the medical students to the residencies to the fellowships to the clinical side, um it's going to take a couple years to to pay off and and um but we are well on our
way there. Um and you know, when I look at physicians and our faculty, you know, yes, we recruit from outside of uh South Florida, but some of our best physicians, you know, went to school here, high school, uh even FIU, and went away to went away and did some of their fellowships, which is great, um but then came back. >> Right. >> Now there's an opportunity that they don't ever have to leave. They can just stay here the entire time. So, it's going to be a a great pipeline both locally and nationally for these as times get harder on physician recruitment. >> Yeah, it's very exciting times. So, let's switch gears a little bit. Tell
me about a piece of advice that has stuck with you uh throughout your career. What's what's one of the best pieces of advice you've received? >> You know, it's um I received it multiple times and um you know, ignored it for the first 10 or 15 years. Uh and now it's advice >> in your back pocket. >> I kept it in my back pocket. Um but it's now advice that I give to, you know, uh you know, people that are starting their careers, our fellows, the uh administrative fellows that we have at the hospital uh and those and those folks. Um and it's really be patient. Uh you know, a lot of times when you're
earlier in your career, you rush to fill in, right? There's a silence and you want to you know, be the person in the room that says something cuz it's like the the silence is awkward. Um or there is a problem in front of you and and you want to be the person that solves it, right? So, you rush to it and you don't really think it through um and you use the words earlier, be prepared. Um and so, you know, as I've gone through my career, I've done a much better job on the second half than the first half around just being patient. Um and as a leader, you know, some of the things that
really are an outcome of that are are wonderful, right? When as a leader if I'm patient, uh when one of the folks come to me and ask me a question, uh let's say I'm patient for a day or two. They figure out the solution, right? Um and so, there's a huge value in them actually coming to the solution versus me providing it to them. So, being patient um is something that I I preach all the time to uh to folks as they as they begin their career. >> So, it's kind of giving you some people some space to really think through problems and not just jump to the next conclusion. What uh we were talking
about books earlier. What are some of your favorite books? >> So, you know, uh I have I have uh two. Uh you know, one is called The Goal. Uh you know, it's something that I read in college. It's a process improvement uh industrial engineering type of uh I I believe it's actually part fiction, part uh part book, so novel. Um and then halftime. Uh, and if you haven't read Halftime, it's a it's a book that really talks about your career around in terms of quarters, like uh, football. And the first half of the second half, right? And you know, when you're in your career, you're in the first half phase and you and you and
it's and it's different than I don't know, you know, there's a second half to this game. And what does winning look like in that second half versus that first half? >> Uh, that's interesting. So, what does winning look like for you in this in the second half? I'm assuming you're in the you're right right in the beginning of the third quarter. >> Yeah, what what are you saying in the third quarter? >> [laughter] [gasps] >> Yeah, you know, yeah, yeah, I am I'm in the second half, but hopefully we're early in the second half. Uh, it really is around impact, um, versus you know, being being that problem solver. Um, I do think as as
we look at the workforce, we look at technology, you know, things are going to shift and over the next couple years over the next decade, you know, what what got me here in in the job is not going to get the next person. Right? Around problem solving and technology, it's it's going to be tons, you know, you know, what problems to solve versus >> though. >> different environment. Um, and so really what I want to do is make sure that that I'm helping people um, get to their their next level in their in their career. I giving them advice, providing, you know, a listening board. Um, you know, we hear it all the time, right?
That the success isn't necessarily uh, you doing it. It's it's how do you do it through other people >> Right. >> and empower them and and who is your successor? Are you is the organization ready for when when I step down for that successor can can step in um, and be able to lead, uh, seamlessly. So, it's really around getting those and then, you know, as I said earlier, I have two wonderful kids and three grandkids. It's, you know, how do I help make sure that they're successful as papa, not not as uh as dad, but you know, again, empowering them and and helping them learn faster, but also be patient. >> So, let's let's
get to some some fun kind of rapid-fire questions to get to know Matt Love, the you know, the the individual, right? So, first off, cats or >> What do you prefer? >> Dogs. >> Dogs. Do you have a dog? >> Yes, I do. He's He's my dog. I My wife uh and I laugh, he's the first one ever that's attached to me and versus her, so >> of dog is it? >> He is a little beagle. >> Oh, nice. Nice. That's awesome. My my wife loves dogs. I love dogs, too, except I'm allergic to them. They start licking me. >> [laughter] >> I I have a trouble with that. Uh what's your favorite restaurant that
you like to go to? >> There is a little Mexican restaurant uh over on the west coast coast called uh Tacos and Tequila. >> Oh, yeah? >> Yeah. >> Nice. Nice. In Naples area or >> Yeah, there's a There's one in Naples and there's one up at Fort Myers. >> All right. Yeah, we'll check that out. [clears throat] My My My nephew's moving to Naples here soon, so I'm going to get that get over there. Um favorite place to vacation. Where do Where do you love to go to relax? >> You know, we we've been doing most of our vacations to Ohio to go see the grandkids. Um so, a lot of people like, "Matt,
that's not a vacation." And it's like, you know, when you when you don't live next door to them, it kind of is. Um but, you know, we've we've also uh did a trip in the last year or two to uh Italy, and that was that was wonderful. >> That's phenomenal. Phenomenal. I think traveling there is one thing, living there is a little different animal. Uh >> Yeah, I don't know if I could live there. It's >> [laughter] >> And um in terms of um hobbies, like, you know, what kind of keeps you going? You work out? You play golf? What do you What do you like to do? >> Yeah, well, I I I wish
I did all those. >> that you have. >> Yeah, I wish I did all those. Um you know, a lot of uh you know, my spare time uh I actually do walking um with uh with my wife, Lisa. Um she likes to get me out to make sure I'm I'm doing something otherwise you know the job can be all-consuming, right? So we we walk you know four or five times a week. We walked this morning before I before I came in and so it's really you know we spend you know what was it three to four miles and so it's it's just kind of our our time together when when we're able to do that.
>> Are you do you find it difficult to disconnect or is it just kind of always a blend? 24/7. I mean as as an entrepreneur I I feel like I'm always on. I'm never really disconnected but I enjoy what I do so it doesn't really bother me to be on all the time but I sometimes it's hard to just okay I need some time to just disconnect. >> Yeah, I think you know that's part of the world today, right? It's it's you're connected via phone 24/7. I do think you know really successful folks are are able to put it down. It doesn't mean that you don't love what you do and you're passionate but you
also have to be at your best you know top of your game and when you're on 24/7 and you never get a break I do think that wears on folks even the best of the best and so you know I do try to try to disconnect every once in a while but you know running you know running a hospital 24/7 it's tough. >> Yeah. >> But you know that's where you know if you have great people be patient let them you know let them make the decisions it does become a little easier. But I believe you know so I've been married now 34 years to to Lisa now 35 I can't remember but it's never
been 50/50 right? We joke about it. It's it's been 60/40 70/30 20/80. Over the 30 some years it's pretty equal and I think you know work work life balance is similar. There's periods of time where it is just super intense and that's the only thing. Um and then you got to be able to dial it back a little bit. Um but over time there there has to be a balance between between work and life and um and personal. >> Well, Matt, you do some phenomenal work uh leading leading our our our community's children's hospital. Thank you so much for everything you do. Continue doing the great work and and that partnership with FIU is going
to be phenomenal. Can't wait to see what happens next. >> Right. Yeah, thank you for having me. It's a lot of great things to come. >> Thank you. So, if you enjoyed this, guys, make sure to watch uh subscribe and like everything that we put out because this information is powerful and it could be a game-changer in your life. >> [music] [music]
